Constituent Services
I know how frustrating dealing with bureaucracy can be. That is why I have an entire team dedicated to helping constituents get what they need from the federal government. If you need help dealing with a federal agency, complete this form and my team will get to work right away on your case.
A constituent recently graduated from West Point and relocated for Army service and his mover expenses were meant to be reimbursed by the U.S. Army. However, the constituent utilized a civilian moving company for the move and the company failed to provide the appropriate information for reimbursement and then became unresponsive.
An East Islip resident, and retired Air traffic controller with 34 years of service, contacted my office because, after retiring in November 2021, he had still not received his entire pension or even been assigned a retirement specialist.
A 90 year old resident from Bay Shore reached out to my office in need of assistance with obtaining her 2018 tax refund, which totaled just under $8k. Her accountant tried to get in touch with the IRS on multiple occasions, but was given different instructions when successful in getting someone on the phone.
A retired 9/11 first responder from Ronkonkoma who suffers from 9/11 related cancer and PTSD recently contact my office after his prescriptions, normally covered under the World Trade Center Health Program, were denied coverage suddenly after two years on the same medication.
While on the way to the airport, a constituent realized that his passport had recently expired. Although he had to miss his original flight, my casework team was able to secure him an appointment at the passport office the next morning, he received a new passport the same day, and was able to join his group on the trip that evening.
On the evening of June 17th, a constituent contacted my office about urgent travel needed within just two weeks. His passport application had been rejected due to paperwork issues. Our office got involed and he was able to receive his passport with just over 3 hours to spare!
A Massapequa Park resident filed for a new social security card for his daughter after she was born through the assistance of a surrogate in Cedar Rapids, Iowa.
A Deer Park resident applied for and received a PPP loan during the loan forgiveness period for his business and thereafter applied for loan forgiveness through Citibank. However, after completing the necessary procedure, the link was not appearing in his account dashboard which left the constituent hopeless with no other way to apply.
A Massapequa resident contacted my office when her Medicare was unexcitedly terminated.
A Seaford resident needed a new passport on short notice for emergency travel. Even though she applied for expedited service, she needed help to ensure her passport would be ready on time. My casework team got inolved and was able to secure her new passport in time for her travel.