Constituent Services
I know how frustrating dealing with bureaucracy can be. That is why I have an entire team dedicated to helping constituents get what they need from the federal government. If you need help dealing with a federal agency, complete this form and my team will get to work right away on your case.
An Oakdale resident reached out to my office after experiencing a delay in receiving a tax refund. Within one month of the case being opened, my casework team worked with the IRS to resolve the issue. The refund was released and the matter was fully resolved.
A local car dealership contacted my office after experiencing long delays with their Employee Retention Credit (ERC) refunds. My casework team engaged with the IRS on their behalf, assisting with updated documentation and working to move the process forward. As a result, the dealership’s pending refunds were released and the case was successfully resolved.
A veteran reached out to my office for assistance in correcting a DD214 from Navy service during the Vietnam War to include omitted decorations. After nearly 13 months and multiple submissions of supporting documents on his behalf, my casework team was able to ensure the correction was finalized and the service record now properly reflects the earned decorations.
The daughter-in-law of a Hauppauge resident reached out to my casework team regarding the resident’s Department of Veterans Affairs Aid and Attendance claim. The claim was filed on behalf of a 95-year-old surviving spouse of a wartime veteran. The family had been waiting for more than eight months without any update despite multiple contacts with the Department of Veterans Affairs.
A veteran from Mastic Beach reached out to my office for assistance after facing difficulty securing his military records, including his DD214, from the U.S. Marine Corps. My casework team stepped in to help submit the necessary forms, working closely with both the U.S. Marine Corps and the National Archives and Records Administration (NARA).
A constituent reached out to my office after facing significant delays receiving a tax refund owed to their late family member. Despite submitting all required documentation, the IRS had failed to process the refund, leaving the family frustrated and without resolution for over a year.
After losing his spouse earlier this year, a 93-year-old constituent contacted my office for help adjusting his federal insurance plan. He had attempted to update his coverage and reduce his deductions but later learned the paperwork had not been received by the Department of Labor.
A constituent contacted my office after facing repeated rejections while trying to renew their Entity Administrator role in the federal SAM.gov system. Despite making every requested correction, their submission was rejected five times, holding up important orders with Brookhaven National Lab. My casework team worked with federal officials to help resolve the issue.
A local veteran contacted my office for help obtaining a corrected DD215 form and long-delayed service medals. My casework team initiated a congressional inquiry with the Department of the Navy and stayed engaged with Navy officials until a resolution was reached.
My casework team recently assisted a constituent whose mother, a retired federal employee, had her medical coverage unexpectedly canceled. The family had tried repeatedly to get answers from the National Finance Center, the agency responsible for processing federal retiree benefits, but could not get through to receive a response.